What is Use Case Discovery?
Use Case Discovery — The strategic process of identifying and prioritizing where AI can deliver the highest ROI in an enterprise.
Use case discovery is the structured process of identifying where AI can create the most value in your organization. It involves auditing current workflows, estimating automation potential, assessing data readiness, and prioritizing by ROI and feasibility.
Frequently Asked Questions
How long does use case discovery take?
A thorough discovery workshop typically takes 2-4 weeks. This includes stakeholder interviews, workflow analysis, data assessment, and prioritization scoring.
Who should be involved in use case discovery?
Cross-functional teams: business unit leaders who understand pain points, IT/data teams who understand technical feasibility, and AI specialists who understand what is possible.
What makes a high-priority AI use case?
High volume of repetitive tasks, clear success metrics, available and sufficient data, strong business impact, and manageable risk if the AI makes errors.